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How to take photos of your car for resale?

Friday, 19 May 2023 by Simo_9882_Brief
Kako fotografirati vaš avto, da se bo dobro prodal?

How to take photos of your car for resale?

 

As a dealership, you’ve no doubt seen your fair share of car images. But did you know photos serve as one of the most important aspects when listing a car for sale? Potential buyers will base their decision, at least in part, on the photos that are used in the listing. Good quality photos can go a long way towards making a car look more appealing and can help to attract serious buyers, resulting in more visits, leads and better sales.

 

In front of you are 20 easy tips to make great photos

 

Table of content

 

1 – Preparation and planning

2 – Find a Good Location – Background is important

3 – Time of the Day and Lighting

4 – Turn your wheels

5 – Move The Car and Not Yourself

6 – Photography Techniques To Get The Best Shots

7 – Hero Shot – Front 3/4 Angle

8 – Straight Shot of Each Side

9 – Straight Front Shot

10 – Straight Rear Shot

11 – Front 3/4 Angle

12 – Interior Front

13 – Interior Rear (If Applicable)

14 – Gauge Cluster (With Engine Running Showing Odometer and Lack of Warning Lights)

15 – Engine Bay

16 – Trunk

17 – Extra Close-Ups (Wheels, Exhaust, Headlight, Driver’s Seat Condition, Any Damage, etc.)

18 – Some Bad Examples of What You Shouldn’t Do When Taking Photos

19 – Tips For Editing Your Photos

20 – Photos you post on car marketplaces are not always the best for social media

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  • Published in White paper ENG
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How to get fast, digital and automatic warranty? Through AutoBrief

Thursday, 23 February 2023 by Simo_9882_Brief
How to get fast, digital and automatic warranty? Through AutoBrief

How to get fast, digital and automatic warranty? Through AutoBrief

Tomaž Kavčič

February 23, 2023

In the last blog about statutory changes to the warranty, we wrote about how important it is to hand over the vehicles at the time of sale to the buyer for use together with the warranty for used vehicles. While this cannot legally relieve you of liability under the new law, financially speaking, the warranty can take on the high financial consequences of vehicle repair if it proves necessary.

In this case, the warranty helps you to resolve one part of the discrepancies that may occur in the vehicle, which means that it is very important for your business.

Use the AutoBrief platform for quick warranty issuance

All users of the AutoBrief platform already have the digital issue of the used vehicle warranty available directly on the platform itself. In this way, our platform practically does not need to be abandoned, as AutoBrief enables fast, digital and automated warranty issuance together with our partner Motive Service. The warranty is issued through the AutoBrief platform with just a few clicks. The process is extremely fast and easy, and is entirely a digitized, paperless and safe business.

Within the platform, you simply select any warranty package, and in some cases, you choose the duration of the warranty.

In addition, the platform allows you to automatically fill in the documentation without time-consuming handwriting and calculations. The use of previously entered vehicle and customer data in AutoBrief automatically completes itself, saving you from having to re-enter previously entered data and potentially resulting in an error.

This allows you to create a guarantee immediately, without the need for time-consuming switching from one program to another or from one side to the other. Everything is done on a single platform with a few clicks.

At the same time, the fact that an automatic calculation of costs per add-on is available within AutoBrief as well as within an individual package is also negligible to me. There is also an archive of all warranties already issued, which makes it easier for you to review the business or any subsequently requested documentation.

Since we know that it is easier to watch everything through video, we have also recorded the user experience of issuing guarantees through the platform itself.

For all those who are not yet our users, the video is a welcome explanation of how simple the procedures inside our platform are and how much less time traders need for all paperwork and administration. That is also something that is written in the interview with Benjamin Čater where he talks about how much less work he has to do because of AutoBrief.

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Benjamin Čater, Autocenter Panda: Until you really try, you don’t know that AutoBrief is that good.

Thursday, 23 February 2023 by Simo_9882_Brief
AutoBrief: Benjamin Čater

Benjamin Čater, Autocenter Panda: Until you really try, you don’t know that AutoBrief is that good.

Tomaž Kavčič

February 23, 2023

In this interview, we talked with Benjamin Čater from the Panda Auto Centre, who has been working in the field of vehicle sales for 12 years.

Surely, he is also an interlocutor who can say a lot about the AutoBrief platform, since it was the Panda Auto Centre who became one of the first users of our platform, without which they cannot do today.

What is important for a good salesperson?

You should try to buy as beautiful, well-preserved, and well-serviced cars as possible that have a known history. But when selling, the most important thing is the buyer.  You have to make an effort for them and offer them all possible options.

What is the biggest challenge?

Satisfy the client’s wishes as much as possible. 60% of customers know exactly what they want, and 40%  don’t.

You can switch to a better option for the same amount of money. Earlier, the biggest problem was the purchase, but now it is easier to get good vehicles. I certainly do not see competition as one of the problems, because I believe that in the end, the customer always decides on the one they trusts the most or the one with the best offer.

Where do you expect the car market to go in the coming months?

I am sure that he will drive more again, which means that prices will start to fall as a result.

What problems does AutoBrief solve for you?

AutoBrief is a fantastic tool because it keeps everything on your phone and allows you to access the information you require at any time. We use the whole application, and we gain a lot of time with it. With AutoBrief, our business is actually faster, I could say at least once faster. We have also started using the test drive documents, and the connection to the accounting service is also good. Your program is also very important if the customer returns within two years. If you also keep all customer data in AutoBrief, you will have practically all documents ready in a few minutes.

Have you been an AutoBrief user for a long time?

I immediately became a user. I was one of the first users of the platform.

Why do you think the rest of us have been making this decision to become users for so long?

Until you try it for real, you don’t know it’s that good. But I guess the problem is that some people are so stubborn that they don’t even want to try.

Do you think AutoBrief should be added?

Throw as many things as you can into AutoBrief that can be useful to us retailers. It’s really good that a trader has everything in one place, because it saves a lot of time, and you have everything in the same place.

If you were to recommend a platform, what rating would you give it?

I would give it 10 because it is really transparent and takes a lot of time. We really don’t want to go back to our old programs.

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  • Published in Interviews
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Research among Slovenian buyers Part 3

Monday, 06 February 2023 by Simo_9882_Brief
Raziskava med slovenski kupci 3. del: Kdo so in kaj želijo tisti, ki bodo kupovali avtomobile v naslednjega pol leta?

Research among Slovenian buyers, part 3: Who are the people who will buy cars in the next six months and what do they want?

By Tomaž Kavčič

24/04/2023

We are starting the year 2023 with the new results of the research, which we prepared for you in cooperation with the Valicon research house and which, based on a suitable sample, offers important data and insight into the thinking of Slovenian buyers.

In the first part of the research review, we have already written down the types of car and types of fuel that buyers think about the most, as well as whether they want to buy a new or used car. In the second part, we showed which types of financing are of most interest to potential buyers and also showed you one of the greatest added values of our research – data for various Slovenian regions.

In the third part, we mainly highlight who those who indicated in the survey that they want to buy a car in the next six months are and what they want. We called them as many as 6M customers. So the customers you should be most interested in.

Buyers who want to buy a car in the next six months are dominated by those who already use a car, live in households where there are several family members and where the vast majority have one or more cars. Their car is almost 60% younger than the year 2011, and as much as 87% younger than the year 2006. Two-thirds of them are buyers who now have a gasoline-powered car at home, and as many as 24% are minivan drivers.

What do 6M customers want? Fast loans and increasingly online experience

They want to buy a used car, as more than 77% think so, only a little more than 18% would buy a new car. Like the majority of the population, more than 55% of them want a gasoline drive, followed by diesel with slightly more than 39%, and hybrid and electric drives remain below 20%.

By far, most of them are thinking about buying a Škoda (almost 32%) and an Audi (29%). Interestingly, Peugeot and Opel also follow, but their share is lower than 18%. At the top of the vehicle types, all four categories that we already know from the entire population (SUV, minivan, station wagon and sedan) are in almost the same proportion, but what is interesting is a slightly higher percentage in the coupe segment, which we did not detect in the entire population.

40% of 6M buyers would finance their car purchase with leasing, and 30% with cash. With slightly more than 14%, bank credit and a combination of fast credit and cash follow, which we have already pointed out to the entire population. When it comes to the question of which financing they are still considering, quick credit already climbs to third place with more than 30%. As it turns out, traders will still have to deal with this trend.

All those dealers who are also focused on digitally offering their stock will also be interested in the following finding that only 3.9% of 6M buyers are not interested in buying a car online. More than 59% see online sales as interesting or very interesting. All the more reason to take a look at the DigiBrief advertising and digital marketing offer, which we are happy to promote due to its exceptional results.

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Why is it good to be a used car dealer in 2023?

Monday, 06 February 2023 by Simo_9882_Brief
AutoBrief: Why is it good to be a used car dealer in 2023?

Why is it good to be a used car dealer in 2023?

Tomaž Kavčič

February 6, 2023

In the automotive sector, the majority assesses 2022 mainly through the prism of poor deliveries, long waiting times, near-zero inventories, crazy high prices and also higher profits. New car salespeople have benefited the most, but 2023 is a winning trend in the hands of used car salespeople.

In this blog, we present the reasons why, which are mainly focused on the predictions of many analysts who look at the used car market from different sides.

Closures during the COVID-19 pandemic have created an interesting situation – all manufacturers have produced fewer cars than originally planned, so supply has declined sharply around the world. As a result, all vehicles produced could be sold at a profit.The big discounts that were common in the automotive industry vanished overnight, and new car dealers took in record profits.

On average, new cars went up by 31%, while used cars went up by only 16%. In 2023, we can expect prices to start to falling, but there is no way to expect a return to the old days.

Why can you be optimistic?

The forecast for 2023 is that the supply of cars is likely to be higher than it was in 2022. Discounts on petrol and diesel cars are also expected to increase, while electric cars are in danger of falling out of demand (more on the reasons at the end of the article). However, most analysts predict a small increase in new car sales in Germany, but a decline in sales in France, England, Italy, and Russia.

In the case of used cars, the trend is on average three years behind, and the number of used vehicles available on the market in 2023 and 2024 will be lower, which means higher prices for at least two more years. Analysts predict that in 2024 the market will see a significant drop in used vehicle prices due to the stabilization of the stock of new vehicles. To sum up the findings of many analysts, they are convinced that used vehicle dealers will do well. It will be necessary to overcome problems with the purchase of cars, but you have already become quite accustomed to this in recent years ????

Our research (all findings are available in three parts here) also shows that more than 77% of buyers who will buy in the next six months want to buy a used car. This trend will not change for at least another year, as even those who plan to buy a car over a period of one year are more than 70% fond of used vehicles.

Various consultants have emphasized the importance of digital advertising in the automotive market for several years, and this year is no exception.If you are not there, someone else will overtake you and secure a market share that could be yours. That is why, as so many times today, we encourage you to at least try our help in this area. (This is available here.)

Beware of Electric Vehicles

In 2022, records from the segment of sold electric vehicles were reported from most countries, but subsidies for the purchase of electric vehicles are decreasing as of January 2023, especially in Germany, which is a very important market for Slovenia, and electricity prices are rising.. Forecasts for 2024 in Germany predict a half-decrease in electric vehicle sales, as people prefer gasoline or diesel for both reasons.

This is also well illustrated by our research among those buying vehicles in the next six months. The fuel with the highest share among propulsion types is gasoline, the second is diesel, and only then come both combinations of electric drives, which together have a 26% share.

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Research among Slovenian buyers Part 2

Monday, 06 February 2023 by Simo_9882_Brief

Research among Slovenian buyers Part 2: How do future buyers want to finance their new car and what are the results for your region?

Tomaž Kavčič

February 6, 2023

From the very beginning, we wantedto offer you the most relevant statistics and data within the AutoBrief blog that would help you make key decisions and perform better.

Therefore, in cooperation with Valicon, we decided to do a survey that offers important data and insight into the thinking of Slovenian customers on a suitable sample. In the first part of the survey, we have already written down the types of cars and fuel types that customers think about most, as well as whether they want to buy a new or used car. We also looked at how many potential buyers will decide to buy a car in the next six months.

In the second part, we will show you which financing potential customers are most interested in and show you one of the greatest added values of our research. That is, we also have data on what customers want across different Slovenian regions.

Pay attention to leasing leads with quick credit.

Let’s start with financing. How do your future customers want to buy their new car? Will they opt for cash, leasing or a quick loan, perhaps a combination?

At the beginning of our survey, i.e. in the last quarter of 2021, the situation was interestingly tilted in the direction of cash payment. Only a little bit of cash was spent on leasing at 27%, and in third place was the loan at the bank.

The situation at the end of October 2022 is quite different. Most of your potential customers want to finance their new car purchases through leasing. It has a 41% share, cash is in second place with 23%, and in third place with the same percentage of credit at the bank and a combination of cash and quick credit.

Young people are also increasingly interested in credit or a combination of finance.

It gets even more interesting when we look at it from the perspective of different generations. The question was which methods of financing prospective buyers are thinking about, and foreach of them there were several possible answers (therefore, even in one column, there is no 100% total, but several). We can immediately see that leasing is far ahead of all other forms of financing, but cash and credit at the bank are also high.

Interestingly, fast credit is also rising very quickly, with high percentages seen in all four generations, including Generation Z. You can read why this generation is very important for car dealers here.

So you already have a financing provider that can also allow you to have fast loan financing for your customers? The data shows that this is almost a necessity.

Now we come to data that is very important for every trader. These are data related to the region itself and to the preferences of customers in these regions. As you will see, they are also quite different in some ways.

In the first part of the research (which you get here), according to the data, we wrote that most buyers who are thinking of buying a new car want to buy a used car. At the national level, 66% are such buyers. This share includes 33% of those who want a used car with a warranty and 33% of those who would buy it without one.

But the results are a little different here. In the Primorska and Pomurska-Podravska regions, more than 70% want to buy a used vehicle, while in the Posavska region, the percentage is by far the lowest, at less than 50%, and it is also low in Gorenjska, where it is just over 50%.

All dealers are interested in how many people are willing to buy a vehicle in the foreseeable future. Better yet, let’s just say the next six months. At the state level, 19% of people who participated in the survey want to buy a car in the next six months, and within a year, about 35% of all respondents want to buy a car.

Let’s look at each region. With the highest percentage of buyers who want to buy a car in the next half of the year, they can boast in the Posavje region, where this desire is present at more than 27%, followed by Pomurje-Podravina with an above-average result.

The latter region also has the highest percentage of potential buyers for those who will buy in the next year, and is above average in this segment, there is also a desire for buyers in Carinthia.

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Enes Korać, Autolik: AutoBrief platform is certainly the best

Tuesday, 17 January 2023 by Simo_9882_Brief
Enes Korać, Autolik: I have used several programs, but the AutoBrief platform is certainly the best.

Enes Korać, Autolik: I have used several programs, but the AutoBrief platform is certainly the best.

Tomaž Kavčič

January 17, 2023

This time we talked to Enes Korać from the company Avtolik – Import and Sale of Vehicles, who gave his view on the work of a used vehicle seller and how you have to be different from the competition. He pointed out that he uses AutoBrief mainly because it allows him to operate the company anytime and anywhere.

What motivates you most about selling vehicles?

It evolved from a hobby, so it’s a hobby that’s evolved into a business. Therefore, my greatest motivation to work is my love for cars.

What skills do you need to be a good car salesman?

Knowledge of vehicles and everything that comes with it, knowledge of the work that you do, as well as new technologies that come on the market.

I look at car portals several times, and the most interesting things about my work and vehicle presentation are mainly on the social network YouTube.

What is the biggest challenge in the sale of vehicles?

During this time you buy a good car that is different from the competition. This is particularly important given how big the competition in Slovenia is and how big the supply is. With good cars in your stock, you are also building and taking care of the good reputation of your company.

One of the challenges is also good advertising, without which today would not be possible.

What makes the salesman’s job the hardest?

Yeah, we’re back to our reputations, but this time I’m talking about the general reputation of vehicle dealers.  Many on the market are putting us all in a bad spot with our customers. I am talking, of course, about the used car market, where the bad customer experience is spreading very quickly  affecting the entire market, even those that do business differently.

How do you deal with it?

We buy good cars with a proven history, which is very important to customers. If there’s something wrong with the car, you have to tell the customer as honestly as possible. Honesty is much more appreciated by the customer than that the car looks great and problems arise about a month after the purchase. Honesty pays off in the long run for the trader.

What helps to save AutoBrief?

It’s simple and in step with the times because everything is in one place. From supplies, expenses, photos, and you’ve got everything you need in one place. The platform has significantly facilitated the operations and operations of the company, mainly because the entire business is easily accessible “online”.

Why did you choose AutoBrief?

Because of the presentation, because it was really simple with everything in one place, and because we saw that it was not a “cat in a sack”.

Did you decide to use it right away?

No,  we did not. It took us a while. The worst thing is taking that first step. The habit is an iron shirt, and it is difficult to go from established processes to something new. But now I recommend your platform to everyone because it’s a top-notch thing.

If I were evaluating, AutoBrief would have doubtless rated it ten. I have used quite a few programs, but there is no comparison with the others, your platform is certainly the best.

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A survey among Slovenian buyers

Tuesday, 17 January 2023 by Simo_9882_Brief
AutoBrief: A survey among Slovenian buyers

A survey among Slovenian buyers: vehicle type, fuel type, and how many will buy them in the next six months?

Tomaž Kavčič

January 17, 2023

From the very beginning, we want to offer you the most relevant statistics and data within the AutoBrief blog that would help you make key decisions and perform better. Of course, data from European and world markets do not always show the situation on the Slovenian market, as it is different and special in many ways.

Therefore, in cooperation with Valicon, we decided to do research that offers important data and insight into the thinking of Slovenian customers on a suitable sample. Customers who may be on the verge of becoming your customers. That’s why it’s so important to see the research results.

The best thing about this research is that we obtain results every quarter and therefore we can also assess trends on the Slovenian automotive market.

Today, we would like to present you the results from the last quarter of 2021 until the end of October 2022. However, we will focus on the following indicators: the types of cars and fuel that customers think about the most, as well as whether they want to buy a new or used car. We will also look at how many potential buyers will decide to buy a car in the next six months.

New vehicles against used vehicles: 30% against 66%

The first statistic we want to show you is the relationship between new and used vehicles. The result is expected to be largely in favor of second-hand vehicles. As many as 66% of people considering buying vehicles would buy a used vehicle. This share covers 33% of those who want a used car with a warranty or guarantee and 33% of those who would buy it without a warranty.

On the other hand, only 30% would buy a new vehicle.

When we look at the period of one year, we find that the segment of those who want to buy a new car has not changed significantly despite the upward jumps, the trend is decreasing when buying a used car, and used with a guarantee increased by 4% in the third quarter of 2022, but is still slightly down.

Vehicle type: four categories with virtually the same proportion

Among the vehicle types, the above-mentioned research is dominated by 4 types, which practically divide the vast majority of the entire “cake”. In order, it’s a limo, a station wagon, an SUV and also a minivan.

The limousine remained at the same percentage in the last six-month period, while it had a significantly worse result in the first three months of this year. On an annual basis, it has a 3% higher share.

The best trend in the last three months is due to the SUV, which gained significantly in relation to the third quarter (7%), and has a higher share of 3% on an annual basis than the sedan.

On the other hand, the car is almost constantly at the same percentage, the trend is one quarter 1% up or down.

The winner on an annual basis is certainly a station wagon, which has increased its share by 5%. In particular, it was the most desirable vehicle in the first three months of 2022.

Fuel type: while petrol remains the king, electric propulsion has gained popularity.

When we look at the type of fuel that future customers want, it turns out that despite the great promotion of electric and hybrid vehicles, petrol and diesel still prevail. As much as 40% of the share still holds gasoline, and in second place, after a six-month drop, diesel propulsion was restored, which managed to jump by 7%.

Compared to the last trimester, the hybrid drive remained at the same level, but the 100% electric drive, which lost 5% in the last three months, fell considerably. It looks like it’s the diesel drive. However, it is still the electric drive that is the winner on an annual basis, as it has gained a share of 9%.

How many people would buy a car in the next six months? More than recently

Certainly, all traders are most interested in how many people are willing to buy a vehicle in the foreseeable future. Better yet, let’s just say for the next six months.

Within six months, 19% of the people who participated in the research plan to buy a car, which is significantly more than in the first summer of 2022. The percentage then ranged between 11 and 14, which can make all traders very happy. Even at the annual level, the desire to buy a car in the next year is 1% more.

About 35% of all respondents within a year want to buy a car,  which is about the same percentage if we look at the annual level. Throughout the year, the percentage of people who want to buy a car is very similar. However, the percentage of those considering purchasing in 2 or 3 years is falling.

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Tomaž Gole: AutoBrief is a must for any used car dealer

Monday, 21 November 2022 by Simo_9882_Brief
Tomaž Gole AutoBrief is a must for any used car dealer

Tomaž Gole: AutoBrief is a must for any used car dealer

Tomaž Kavčič

November 21, 2022

Tomaž Gole, the Sales and Marketing Manager in the company Odkup in prodaja vozil, Tomaž Gole s.p., has been selling cars for 20 years. That is why our conversation with him revolved mainly around the challenges of working as a used vehicle dealer and his views on the advantages of the AutoBrief platform.

What motivates you the most?

Action (laughs). I am motivated by working with people and I like selling cars. It gives me satisfaction. It’s not just about the money: I’ve loved cars since I was little. That’s why my choice of used vehicles is very wide. Everything from old convertibles and vehicles for 40 thousand euros to vehicles for five hundred euros. I have the entire range.

What is important for being a good dealer?

You have to be helpful, listen to the customer and their needs and maybe even their requests. And most importantly in these times, you have to be realistic.

What is the biggest challenge and what makes your business the most difficult?

The biggest challenge in these times is buying a good car. The offer is important, on the one hand you have to be competitive and on the other you have to strive to buy quality vehicles.

The business is made more difficult by the reduced purchasing power of buyers, and in the last couple of months it has also become increasingly difficult for banks or leasing companies to approve individual cases for the purchase of a vehicle with leasing. In third place is the competition, as there are a lot of unscrupulous providers of used vehicles, which casts a bad light on other dealers. For example, someone buys a vehicle from one of these providers, and because everything is wrong with the vehicle, in the end we all come off as “scammers”. People start putting us in the same basket.

What do you do so that people don’t have that opinion of you?

I do my best to ensure that every car is serviced and that I inspect it in detail as well. Based on this, the customer is then provided with all the information about the vehicle, which we fully stand behind.

If you could change one thing about selling vehicles, what would you change?

We purchase a large number of vehicles and then sell them according to the wishes of individual customers. If I could change anything, I would definitely not have such a wide stock of vehicles in my fleet, but I would focus much more on purchasing vehicles at the customer’s request.

You have been a user of our AutoBrief platform for some time. How would you describe it?

It is an outstanding platform. I can only praise it. It is a great experience from the point of view of a used vehicle dealer, and is supported by up-to-date data and consideration of the wishes of dealers.

There are many people who replace cars quickly. That is why it often happens to me that someone comes to me after a year to sell a car that they bought from me. With the help of AutoBrief, I immediately get the information about the car in the archive, and in a minute I have a printed out sales contract with all the information, without typing.

So what problems does AutoBrief solve for you?

As I mentioned before, it perfectly solves the problem of time-consuming re-entry of the data of the already sold car and also all other data about the stock. With the help of AutoBrief, each user also has an excellent overview of everything related to the sale and purchase of vehicles.

If you were to recommend the platform, what rating would you give?

The platform is great! Therefore, a straight ten.

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Generation Z: High purchasing power, which retailers are not able to attract enough

Friday, 11 November 2022 by Simo_9882_Brief
Generation Z

Generation Z: High purchasing power, which retailers are not able to attract enough

Tomaž Kavčič

November 11, 2022

Do you know Generation Z? Even if not, you’ve probably heard of it many times. The generation born in the years 1997-2012 is the subject of numerous researches and studies. It also represents the generation of future consumers and those who are just entering the consumer market.

According to experts, a member of Generation Z is defined as a person who needs instant gratification, a flawless online shopping experience through social media and, above all, immediate communication through these networks.

But a recent study by CDK Global, which looked at Generation Z primarily through car purchases, found that the assumptions about this generation, which are stated above, are not necessarily true.

CDK asked more than 1,100 buyers of all ages who had recently purchased a vehicle about their car buying experience. It turned out that respondents from Generation Z spent the most time weighing decisions. Even more important is the fact that the experience of buying a car is more frustrating for the “Z” group than for any other group, and that they are the least likely to recommend the dealer from whom they bought the vehicle to others.

At this point, many car dealers might say, “why bother with Gen Z?” The answer is quite easy. The purchasing power of Generation Z is increasing year by year. According to a recent Bloomberg report, young students and professionals in this group have $360 billion in disposable income. Research also shows that they are more than 10% more interested in purchasing prestigious brands than any other generation.

This is precisely why it is wise for any vehicle dealer to figure out how to approach this generation. This is especially important today, when you are selling your entire inventory to retailers and consumer loyalty is pushed aside. But we all know that this period will end sooner or later and that thinking “they will come and buy a car themselves” will soon no longer be enough.

A seller who can establish a relationship with Generation Z consumers, nurture a one-on-one relationship with them through social networks and offer them exactly what they are looking for, is almost guaranteed with long-term success.

In the following, we offer you some solutions with which you will draw the attention of buyers from Generation Z to you.

Take your time and answer each of their questions

81% of Gen Z respondents said they want to consider various aspects of a car and other options before actually buying one.

Although answering their questions online may take a lot of your time, it is wise to take the time for them and answer anything they are interested in. It is also very important that you answer them as soon as you can. Generation Z spends their entire lives on social networks, they practically grew up with them and know them better than any other generation. If they wait too long for your answer, they will seek answers from another merchant who will quickly take the time to answer them.

Will they be able to find you?

Precisely because Generation Z mainly stays on social networks and searches for everything online, it is important that you are there too. Check if Generation Z can even find you. A prerequisite for this is a website and profiles on various social networks. For Generation Z, even Facebook is no longer enough, as they are on TikTok and Instagram. We are also very dedicated to this in our digital marketing project DigiBrief, with which we take care of building the digital infrastructure of dealers on social networks and setting up websites. If you are interested to learn more of this, you can find information here.

The presentation of your vehicles is also very important. Will Generation Z get the information they need on your website and social media? Are your photos attractive? Do you offer videos that show the vehicle inside and out? Are you advertising online? These are just the initial questions you should ask yourself to get their attention. If you want an offer that already contains all of this, you can receive it by clicking on this link.

Simplify their processes

Because of everything digital that surrounds us, it is difficult for young people today to understand that something lasts a long time. The complexity of the process always surprises them, and it is not uncommon for them to withdraw from the purchase. So try to make things easier for them and surprise them in this way. Offer them a test drive that they can book with one click, or describe in advance the process required to buy a car. It is even better if you publish it transparently on the website.

Above all, do not hide their costs until the moment just before the purchase. The research above shows that it is not as big a problem for members of Generation Z as it was for their parents, and the additional costs that they did not know about can scare them away.

Finally, just the thought that you won’t win Gen Z’s loyalty by trying to force them to play by the old rules. The game has changed, and Generation Z is aware of it. That is why they can get excited about a purchase just as quickly as they can withdraw from it.

But all research shows that the effort with representatives of this generation is very worthwhile for the trader, both in the short and long term. We also offer help on how to achieve this through the campaign below.

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